Jewelry management software for small and medium-sized companies

The jewelry industry is slowly adapting to technological advancements that have revolutionized other industries. It’s important to recognize that information technology is not a privilege of the industry giants anymore.

Small and medium-sized jewelry companies are the real beneficiaries of PIRO business management solutions. PIRO solutions were built specifically for this industry, helping these companies to automate repetitive tasks, boost sales, save human work hours, reduce errors, streamline customer interactions and increase online presence (both locally and globally). No companies can achieve these combined benefits without a reliable management solution. 

We would like to invite you to take a quick journey with us and see for yourself how PIRO, PIRO Retail, and other solutions would benefit your business. Regardless if you’re a manufacturer, retailer, online retailer or a wholesaler, we have a solution for you:

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How PIRO makes everyone's life easier?

Business owners - One of the main benefits of PIRO is that it gives jewelry business owners a clear overview of their operation. By freeing up management time, owners can focus on improving the business strategy and finding new ways to grow.

Shop managers - PIRO allows shop managers to know exactly where a job is in production and fulfillment. PIRO improves the overall quality of day-to-day operations and helps to run the shop in an effective and efficient manner.

Employees/jewelers - With its user-optimized navigation, PIRO automatically organizes the orders for jewelers so that they can follow up on their current tasks, special instructions and identify priorities in a timely manner. They don't have to be tech-savvy as their screens are intuitive, color-coded and include minimal information only.

Customers - PIRO Customer Portal allows for easy and efficient customer interactions, online. All successful jewelry businesses are based on customer satisfaction, on-time delivery and shortened delivery times. Overall, PIRO can help you deliver your jewelry or services professionally, and achieve maximum client satisfaction.

 

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The PIRO difference

Jewelry companies are using different tools for management purposes like Excel spreadsheets, Google sheets or are in-house fabricated solutions, built by a “tech-savvy acquaintance”.

And then comes the day when you would like to move forward, but after an extensive search, you feel that the right solution is just not out there. So what should you do now? Should you just hire someone and build your own custom software? There's certainly no need to do that. If there is a software out there that is covering at least 80% of your requirement list, then most probably that solution will be a good fit for your business. PIRO might be one of those solutions.

PIRO offers a complete solution for all type of jewelry businesses, no matter if you are manufacturing (casting), wholesale or retail company. The PIRO product line is a guarantee that your business can grow even if you decide to shift or extend your current jewelry services.

Why work with us?

  • jewelry-specific product line and expertise
  • continuous improvement and new developments
  • a team of over 50 professionals to support your project and provide ongoing support
  • flexibility with your change requests
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Investment return: how does it pay for itself?

What is the ultimate purpose of implementing a jewelry management system?

Increasing productivity and effectiveness, freeing up time, reducing human errors – the list could go on. But what can we expect in return? At a minimum, 10-15 % revenue growth with over 250% return on investment in the first year.

How can this be validated in practice? Let’s calculate together: if productivity is being increased by 10%, then it frees up "only" 48 minutes of productivity per user per day; this adds up to well over an extra month of productivity in a year for one person, i.e. about 200 hours per year. The savings – calculated in average NYC management salaries: up to $9,200 per year after just one user!

And that is just the starting point, assuming minimal returns. Long-term benefits are even greater with a one-time purchase in the following years as there are no recurring fees to be paid.

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PIRO Retail (POS)

Our recently released PIRO Retail is a tablet-based, jewelry point of sale (POS) system developed for companies with a retail presence who also do some level of manufacturing or repairs. One of the biggest advantages that PIRO Retail can bring is eliminating the necessity of using different software for entering custom orders at the retail store or at a tradeshow. With PIRO Retail you can manage the sales using an Android tablet while managing your inventory in PIRO. For example, PIRO Retail makes it possible to place an order at a tradeshow in Las Vegas and start the manufacturing in New York a few minutes later.

Key benefits:

  • Tablet-based – easy to install and mobile
  • Real-time connection to PIRO or PIRO Fusion
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PIRO Retail Kiosk - digital catalog

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The PIRO Retail Kiosk is a mobile, tablet-oriented digital catalog that allows you to present all of your styles anywhere. You can create your own digital catalog – either with your finished jewelry or with your styles that you can manufacture – and present it while in the store on the road. Your sales staff or even your consumers can interactively configure styles and submit orders easily, form the tablet directly. The best part is: orders are being uploaded straight to your PIRO system in real time, so there is no need to re-enter them.

Key benefits:

  • Tablet-based and mobile
  • Real-time connection to PIRO
  • Subscribe to PIRO Retail and get the Retail Kiosk for free
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PIRO Fusion

PIRO Fusion is the newest, cloud-based generation of PIRO. Although in terms of functionalities PIRO Fusion is not at the level of PIRO (desktop), Fusion can be a good option if portability is important for your company or if your wish to use PIRO on MAC computers. You can also use PIRO Fusion with PIRO concurrently, in case you need certain functions that are not available in PIRO Fusion (administration or configuration related features), as the two are compatible and can be run in the same environment in parallel. An upgrade path from PIRO Fusion to PIRO is also available, should you need to upgrade to get access to the full PIRO platform.

Key benefits:

  • Cloud-based – all you need just a browser to access it
  • MAC-compatible
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PIRO Customer Portal

The Customer Portal is one of the add-ons we highly recommend if you want to provide your customers with online access to your services. Your customers will be able create custom orders, submit STL or 3DM files, place orders from your virtual catalog, and checkout using the built-in shopping cart. The Customer Portal can also provide real-time progress reports and allow your customers to see, download and pay their invoices, view order history, and much more. The look of the Customer Portal can be customized (skinned) to your preference or integrated into your existing website. And if you don’t yet have a website, the Customer Portal can also be used as a full website as it has powerful content management functions already built into it.

Key benefits:

  • Automated B2B or B2C communication
  • Allows for placing custom orders and uploading STL and 3DM files
  • Has a digital catalogue and shopping cart
  • Automated price quoting, including volumetric price quoting
  • Can be used as a full, stand-alone website
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SolidPIRO

The SolidPIRO solution allows your customers to upload STL or 3DM files through a web-based interface and to get instant price quotes based prototyping services. Customers can approve or decline the price quotes online, while accepted orders will be automatically processed and sent to your SolidScape printer.

Key benefits:

  • Easy STL and 3DM file submission
  • Automated price quoting based on printing times
  • Automated printing on SolidScape printers
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QuickPIRO Bridge

The QuickPIRO Bridge maps your PIRO entries (customers, invoices, consignments, transactions, etc.) to QuickBooks (or QuickBooks Online) in real-time, saving significant time by eliminating double-entry of data.

Key benefits:

  • Real-time data mapping
  • Automated accounting
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GIA Integration

PIRO can automatically retrieve GIA diamond data and certificate, thus speeding up your diamond inventory management. No need for manual entry of diamond attributes anymore, PIRO maps automatically all the corresponding attribute values using the GIA diamond database web service - saving you valuable time.

Key benefits:

  • Saving time by eliminating manual diamond data entry
  • Real-time connection to GIA online database
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RapNet Integration

If your jewelry is priced to current diamond market prices, this is the tool for you. This integration will lift the burden of constantly having to update your prices, and will update the value of your diamond inventory automatically based on current RapNet market prices, taking into consideration the diamond size, color, cut and clarity.

Key benefits:

  • Pulling real-time diamond prices from RapNet
  • Up-to date diamond inventory value
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PIRO API

The PIRO API was built to facilitate the integration with other software and platforms such as external accounting systems, CRMs, web shops and e-commerce sites.

The PIRO API will allow for fast and seamless integration with external systems via a standard REST interface.

Key benefits:

  • Allows for connecting PIRO to external systems
  • REST-based interface
  • Real-time communication
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EDI support

Electronic Data Interchange has similar purpose as the API: transmitting data electronically. Although API is the newer technology, larger retail chains still use EDI. This module can automate the exchange of documents such as orders, purchase orders and invoices with other systems or platforms, using standardized EDI formats (X12 or XML) and document types (850, 855, 860, 856, 810, 852 etc.). Automated or manual inbound and outbound workflows can be set up through sFTP connection, making the data exchange process seamless.

Key benefits:

  • Allows for automated, digital communication with large retail chains
  • Allows for integration with legacy systems
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Business Intelligence (BI)

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If you need detailed business intelligence reporting, we can create visual, high resolution reports with the help of Microsoft’s Power BI tool. Our business intelligence reports will deliver faster and more accurate productivity reports to decision-makers, helping them to turn data into insights and action. A typical use of these reports is also to project them to a screen in the management offices, helping managers to have a real time overview on the operational level – this allows for quick, accurate, and real-time decisions.

Key benefits:

  • Faster reporting, analysis and planning
  • Accurate and timely business decisions
  • Real-time productivity reporting
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Accept credit card payments

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You can process credit cards directly from PIRO or from PIRO-connected card reading hardware. This can be a tremendous time and cost saver if you process a lot of credit card transactions. No contract is necessary to set up a merchant account and you can all major cards – VISA, Mastercard, Discover, and American Express – by taking payments online, by phone, or in person. You can also choose from multiple gateways to enable online transactions, including Authorize.Net, USAePay, PayTrace, eProcessing Network, and more.

Key benefits:

  • Fast and convenient credit card processing
  • Possibly lower credit card processing costs
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Scheduled Reports

Scheduling reports to be generated and sent out automatically by email is another way to free up management time. The Scheduled Reporting component can be used to automatically run and e-mail any of the reports available in PIRO at predefined intervals, with set filters. This valuable tool not only does save time, but also ensures that everyone receives and works with the most up-to-date report information.

Key benefits:

  • Receive your favorite reports by email, at the scheduled times
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Consolidated shipping

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The consolidated shipping feature can be essential for jewelry companies that often send a large number of items across country borders. This tool allows the goods to be shipped as containerized-cargo that offers greater security at much lower shipping rates by combining many small packages into a large package, thus reducing per-package customs and shipping fees. At the port of destination, the consolidated shipment is separated back into the original individual orders for delivery to their respective recipients.

Key benefits:

  • Reduced cross-border customs and shipping costs
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Business analytics and consulting

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Looking to optimize your current processes? Now you can opt in to a consulting service and find out what areas of your business could be improved and automated better. This consultation includes creating a plan that would highlight the key business processes and identify the bottlenecks that cause shortages for your business. Solutions will be presented alongside with technological advice (how to automate and optimize processes).

Key benefits:

  • Auditing your company’s current processes
  • Receiving technological expertise
  • Increased efficiency and reduced management costs
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Software training

While much information is available about PIRO online and in the built-in user manual, any software has a learning curve involved with it. To minimize that learning curve we suggest that we train you and your team in the administration of our jewelry management system and all the different tools & configurations available.

Our training program can dramatically shorten the time needed for the implementation of PIRO in your shop and will increase your profitability by unlocking all the available features.

Key benefits:

  • Shortened training and on-boarding for new staff
  • Training for new PIRO functions to unlock new value
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Branding service

According to market researchers like McKinsey the market of branded jewelry will increase by 30-40% by 2020. This means that the jewelry market will be highly dynamic and very competitive. Some brands will shine and sparkle, while others will lag behind. We are now offering professional branding services to create and implement a powerful branding strategy.

Key benefits:

  • Building a strong brand and increasing your profit margin
  • Create a complete brand strategy that covers the modern trends
  • Stand out from the crowd
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Continuous Development

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Our continuous development offering is based on the clients’ needs to develop new features and tools in PIRO. It is similar to our Change Request (CR) process that you may be already using. However, while CRs are great for smaller changes, the Continuous Development package has a monthly allocated budget and a dedicated team, typically a project manager and one or more developers and testers. The continuous development is great to perform ongoing changes and execute larger projects, such as integrations and specialized development work. As a result, you can get a more customized software package, much faster than if you would use Change Requests or have a third party involved.

Key benefits:

  • Quick development turnaround for large projects
  • More cost-effective than Change Requests for on-going modifications and custom programming
  • Dedicated development team
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Web development

A modern, easy-to-use website is the cornerstone of any online activity, be that e-commerce, marketing or branding. We are experienced in all facets of web development including graphic design, custom programming, web shops, responsive websites and mobile applications.

Our dedicated web development team, combined with our focus on the jewelry industry and experience, can be a tremendous asset when creating a new, optimized and mobile-friendly website or web shop that is interactive and entirely integrated with your PIRO system. We can also link your existing WordPress or Shopify website directly to your PIRO software to automate customer data and order management. This saves time as when you get an online order it goes readily into PIRO so you can start manufacturing – there is no need for manually entering the customer and order into your production system.

Key benefits:

  • Modern, mobile friendly website
  • Increased online sales and web presence
  • Order and customer data automation
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QuickBooks to QB Online upgrade

Recently, Intuit came out with their own online, cloud-based version of QuickBooks and are actively working on moving their user base from the desktop version to this new, online version. PIRO now also works with QuickBooks Online and we can help you move your PIRO-related accounting information over to it should you want to make the change.

Key benefits:

  • Moving your PIRO data from QuickBooks Desktop to QuickBooks Online
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Signet - Jewelry Configurator

The well-known jewelry retail giant, Signet Jewelers, owns and operates the companies Zales, Peoples, Kay Jewelers, Jared, and others. Signet is working with selected wholesalers to offer customized jewelry through the Signet websites like Zales.com and Peoples.com. One of the most popular feature they have is the Personalized Jewelry Configurator which allows buyers to customize their selected jewelry. We recently have launched our own PIRO-integrated personalized jewelry configurator with the help of the Signet team, specifically for the family jewelry category. The PIRO Jewelry Configurator allows for configuring the metals and the stones directly on Zales.com for example, and submit the order to PIRO seamlessly and automatically, while all the pricing and style information is stored in and controlled by PIRO, including the style images and configuration options.

Key benefits:

  • Allows configuring and personalizing jewelry online, via a web interface
  • Receive orders in PIRO directly
  • Leverage EDI connectivity to process, confirm and ship orders directly from PIRO
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Shopify

Shopify has become of the best alternatives to quickly build and launch an e-commerce website. It is easy to use, mobile friendly and you can create your own theme if there is no satisfactory template available. Our Shopify plugin allows automatic bi-directional data transfer between PIRO and your Shopify store, thus you can fulfill orders and update your Shopify prices and inventory automatically.

Key benefits:

  • Launch a full e-commerce website in a matter of days, not months
  • Automate your incoming orders and Shopify inventory
  • Automate Shopify price updates
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WooCommerce

WooCommerce is an open-source e-commerce plugin for WordPress, which is one of the leading content management platforms on the Internet. Countless themes are available and it is an excellent choice for creating an e-commerce store with complex jewelry styles. PIRO is capable to handle orders coming from your WooCommerce store by connecting to the WooCommerce’s API and retrieving orders automatically.

Key benefits:

  • Automate order processing from WordPress sites
  • Automate pricing calculations
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Etsy

Independent jewelry sellers are often choose Etsy to connect with their clients online. Its simplicity makes the platform easy to use and ensures trusted transactions. PIRO can seamlessly connect to your store, automating the retrieval of orders.

Key benefits:

  • Automate order processing from your Etsy store
  • Automate pricing calculations
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Magento

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In the last decade Magento became one of the most popular platform for e-commerce sites - in the jewelry industry as well. It is a user-friendly and scalable platform but the development cost and the learning curve is typically longer for developing a Magento site than WordPress for example. Support & maintenance fees are also relatively high. Nevertheless, if your website is built on Magento, we can connect it with your PIRO software for accepting online orders automatically.

Key benefits:

  • Automate order processing from Magento sites
  • Automate pricing calculations
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RevCascade

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The RevCascade platform is built around the concept that automation can help brands rapidly scale their selling options without spending countless hours inputting data. RevCascade enables brands to easily plug in to hundreds of e-commerce sites through one integration, while also enabling retailers to launch, operate, and scale their own marketplaces (manipulate price, selection, and even business terms with specific marketplaces). By integrating PIRO with RevCascade you can start accepting orders from hundreds of marketplaces, without the need to connect to each and every one of them.

Key benefits:

  • Automate order processing from hundreds of online platforms
  • Save time, deliver orders faster
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CommerceHub

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CommerceHub is an order fulfillment platform that streamlines integration and enables more efficient transactions between retailers, supplier customers and other trading partners while also enabling them to access the online marketplaces, search engines, social media and digital marketing channels. Their solutions enable its retailer customers to communicate electronically with suppliers; allows sellers to upload their entire product catalog to the CommerceHub platform and then transmit that product catalog to a range of e-commerce demand channels to facilitate consumer demand generation. PIRO is integrated with CommerceHub in order to support data transactions and order fulfillment for clients using CommerceHub.

Key benefits:

  • Automate order processing and data interfacing with CommerceHub
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SolidCommerce

SolidCommerce is a web based multi-channel middleware software that manages all your orders from different online platforms in one place. SolidCommerce is directly integrated with marketplaces like E-bay, Amazon, Etsy, Walmart, and more. Since PIRO is integrated with SolidCommerce, this solution will enable you to accept online orders in PIRO without building an integration for each of these online marketplaces individually.

Key benefits:

  • Automate order processing from many online platforms
  • Save time, deliver orders faster

Free consultation or demo

Please select the items that you would be interested. Once you submit your request we will prepare a personalized presentation and discuss the key segment of your business that you would like to enhance and automate.

Free consultation demo - PIRO solutions and services

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