Customer Portal Basic

Give your clients 24/7 access, providing them with real-time progress reports and allowing them to view and pay their invoices & view order history. Key feature:

  • Real-time progress reporting to your customers
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Customer Portal Advanced

Give your clients 24/7 access, providing them with real-time progress reports and allowing them to view and pay their invoices & view order history. Key features:

  • All of the above plus e-commerce shop and custom orders
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Additional users

You can install PIRO on unlimited number of workstations, however, each PIRO license comes with a limited number of users by default. If have used up all your user licenses you may purchase as many additional users as your business needs.

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QuickBooks Bridge

Our proprietary QuickBooks Bridge automatically maps your PIRO entries (customers, invoices, consignments, transactions, etc.) to QuickBooks in real-time, saving significant time by eliminating double-entry of data.

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PIRO RMS

The Resource Management System (RMS) is a flexible, configurable module that automatically schedules your jobs and work force in order to maximize the capacity of your shop. It allows you to set up holidays & employee job schedule, and visualize employee workloads and skills.

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Rapnet integration

This integration will lift the burden of constantly having to update your prices, and will update the value of your diamond inventory automatically based on current Rapnet market prices, taking into consideration the diamond size, color, cut and clarity.

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GIA integration

PIRO can automatically retrieve diamond data and certificates from GIA, thus speeding up your diamond management. No need for manual entry of diamond attributes (color, clarity, etc.) anymore, PIRO maps automatically all the corresponding attribute values using the GIA diamond database.

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PIRO API

The PIRO API was built to facilitate the integration with other software and platforms such as external accounting systems, CRMs, webshops and e-commerce sites.

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Configuration (online)

Installing any ERP system can be time-consuming as it requires a complete overview of your existing business processes. The configuration is highly recommended to be done by one of our project managers (the average required time varies between 16 and 40 business hours).

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Configuration (on-site)

Installing any ERP system can be time-consuming as it requires a complete overview of your existing business processes. If you require, one of our implementation specialist can complete the installation and configuration on-site (additional travel and accommodation fees may apply).

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Training (online)

While much information is available about PIRO online and in the built-in user manual, we suggest that we train you and your team in the administration of the system and configurations available. Based on our experience minimum 8 hours is needed for PIRO users and 4 hours for PIRO Fusion users.

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Training (on-site)

Our training program can dramatically shorten the time needed for the implementation of PIRO and will increase your profitability by unlocking all the available features. If you require, one of our specialist can complete the training on-site (additional travel and accommodation fees may apply).

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PIRO Lite server

If you are looking for a turnkey solution in the shortest time possible, we can provide you with the hardware components needed as well. We provide PIRO-optimized servers, pre-configured so you can start using PIRO right out of the box. These servers are optimized for our PIRO Lite license.

$2,195.00

PIRO Pro server

If you are looking for a turnkey solution in the shortest time possible, we can provide you with the hardware components needed as well. We provide PIRO-optimized servers, pre-configured so you can start using PIRO right out of the box. These servers are optimized for our PIRO Pro license.

$3,495.00

PIRO Enterprise server

If you are looking for a turnkey solution in the shortest time possible, we can provide you with the hardware components needed as well. We provide PIRO-optimized servers, pre-configured so you can start using PIRO right out of the box. These servers are optimized for our PIRO Enterprise license.

$4,895.00

PIRO barcode scanner

In order to utilize PIRO's barcoding capabilities, you will need to use barcode scanners. Our scanners are programmed to be used with PIRO and work as soon as you plug them into a workstation that has PIRO installed. The scanners are capable of reading both 1D and 2D barcodes and come with a stand.

$335.00
/piece

Mini barcode scanner

Mini form factor barcode scanners (small enough to fit into your pocket) are also available to streamline the sales at tradeshows, storefronts or events (KDC-200, KDC-200i iOS).

$495.00
/piece

PIRO metal scale

Precise inventory handling is key for every jewelry business. Our PIRO-integrated scales (2000g/0.01g resolution) eliminate user errors when entering weights by automatically reading the weights from the scales. Our scales are also network-connected so that several workstations can share them.

$2,295.00
/piece

PIRO diamond scale

Our PIRO-integrated diamond scales (300g/0.001g resolution) are facilitating the diamond inventory handling by automatically reading the weights from the scales. Our scales are also network-connected so that several workstations can share them.

$2,995.00
/piece

Job envelopes

Job envelopes (job bags) are used to track the job items on the production floor. These are printable job envelopes with barcode and job image that helps you to easily identify job items.

The PIRO default envelopes are 5x7 inches, shipped in boxes of 500 envelopes each.

$100.00
/box

SLA Basic

The services we provide are formally defined through the Service Level Agreements (SLAs). SLA Basic includes: 

  • 1 hours of support per month + updates
  • initial response in maximum 4 hours
$225.00
/month

SLA Advanced

The services we provide are formally defined through the Service Level Agreements (SLAs). SLA Advanced includes: 

  • 2 hours of support per month + updates
  • initial response in maximum 2 hours
$375.00
/month

SLA Enterprise

The services we provide are formally defined through the Service Level Agreements (SLAs). SLA Enterprise includes: 

  • 4 hours of support per month + updates
  • initial response in maximum 1 hours
$595.00
/month