From the moment when we stop managing our jewelry store on paper and start using a system, the question of integrating it with third-party systems becomes unavoidable in order to move data back and forth between those systems and ours.

There are many examples for what platforms your jewelry store or manufacturing management system might need: Rapnet, GIA, QuickBooks, pulling market prices for metals, exchange rates for currency, communicating with your shipping providers, customer relationship management system, your website or other websites like Shopify or Etsy, or different payment gateway integrations.

Have you ever met the problem where you couldn’t tell what raw materials or products you have in your inventory? Ever been in the situation whereby the time you collected all these information, they would be outdated because in the meantime other inventory movements would occur? Is it difficult to calculate the total value of your actual inventory? Or is it difficult to calculate how much raw material you will be needing for the production of your jewelry orders?

You can see from the previous questions that tracking your jewelry inventory is a complex problem. This gets particularly high importance in the jewelry industry because we’re talking about high-value items and materials. Whatever type of business may it be – manufacturer, retailer, wholesaler -, tracking your inventory is crucial.

A few months ago I attended the JCK Vegas show where representatives of the jewelry industry gather in a great number, along with many jewelry retailers. Being curious about how these retailers work at a tradeshow, I took a closer look at how they complete their sales and how they follow their inventory, so I talked to them and asked a few questions about this. What was very surprising to me was to see that most of them still do these tasks manually.

Nowadays, when there’s some sort of technology solution for everything, it seems odd that a jewelry retailer still hand-writes orders and invoices.

Implementing a jewelry software (or any other ERP) is a huge undertaking and inevitably comes with a certain degree of risk. For example, a recent study from an independent ERP consulting organization, Panorama Consulting, revealed that 28% of organizations reported their ERP implementation as a complete failure, resulting in an abandoned product.

This is somewhat surprising, as for most companies the risks are manageable if they are known ahead of time. Identifying problems that may arise and addressing them early will certainly help mitigate them before they become a point of failure for your project.

Some decades ago, in the sixties, just around the time when computers were about to be introduced in commercial service, people realized that these machines were pretty good for keeping track of inventories and estimating materials needs for manufacturing. This gave birth to the idea of Materials Requirements Planning – a collection of tools and methods for planning and managing materials for production.

Smaller jewelry businesses usually use different manual tools for tracking their processes: excel sheets, Google sheets, various documents, sometimes even pen and paper. As long as there is not a large amount of data that needs to be copied across these sheets and kept updated, this is fine and is (for the most part) convenient and cost-effective.

The problem arises when there are many people involved in the process or the complexity of the process increases.

Changes and new challenges in the jewelry industry

We just came back from the JCK show in Las Vegas. It was interesting to hear the opinions of other exhibitors regarding the future of this and other similar jewelry shows: many of them mentioned that the number of visitors is less and less each year. It is not surprising that several exhibitors started to question their presence on these shows.

What’s happening with the jewelry industry? – we asked each other.

One of the potential answers is the virtual space. Yes, the online space has an increasing influence on the jewelry industry.

Implementing a jewelry software (or any other ERP) is a huge undertaking and inevitably comes with a certain degree of risk.

A recent study from an independent ERP consulting organization, Panorama Consulting, revealed that 26% of the organizations reported their ERP implementation as a failure.

For most, the risks are manageable if they are known ahead of time. Identifying what problems may arise and addressing them early will certainly help mitigate them before they become a point of failure for your project.

Software implementation researches showed that price is amongst the top five deciding factors when companies choose an ERP software (it's the number 1 factor in the case of first-time buyers and number 5 for second-time buyers). That's completely understandable as companies are worried about the ROI.

But what the ROI means when implementing an advanced jewelry ERP software?

Jewelry ERP software vs generic ERP

This article suggests ways to simplify your ERP selection process and points out the differences between jewelry-specific and generic ERP solutions.

As I mentioned in our previous post the jewelry industry was lack of an industry-specific software in the recent past. Those jewelry companies who felt a need implementing some kind of solution to automate some part of their business processes had no other choice than using different systems for inventory tracking, customer tracking or production tracking.

Two major problem they had to face: